Carry context
Say why the person is here, what changed and what happens next.
The instructions are part of the intervention
Cognitive UX Lab
Make instructions and systems easier to understand and use.
Cognitive UX looks at the work a system quietly transfers to the person using it: remembering context, finding hidden steps, interpreting vague language and recovering when capacity changes.
Working principles
Make the system carry more of the work.
Accessibility is not only whether someone can technically reach the information. It is how much unpaid detective work happens first.
Expose dependencies
Show the materials, timing, transitions, people and decisions hidden inside one step.
Offer one usable next step
Complete theory can wait until after orientation and action.
Design for changing capacity
The same person may need different density, motion and instruction depth at different times.
Experiments on the workbench
What the lab is testing
Live prototype
Regulation Modes
Same intelligence. Deliberately rationed according to available capacity.
The current switch changes content density, visual competition, type size and the number of available paths without creating separate URLs.
In development
Interactive Regulation Scale
A sliding capacity scale that changes the guidance beside it: more context when there is room, larger type and one direct instruction when there is not.
Worksheet concept
On Me / Around Me / In the Way
A barriers map for locating where access broke down without automatically locating the problem inside the person.
A working proposition
If support requires detective work, the support is unfinished.
The lab is a place to make that hidden work visible, redesign it and test whether the result remains usable outside ideal conditions.